NOVEMBER 20, 2019
Webcast (FREE for Members)
If you're not able to attend, register now and watch the recorded webcast later!
Emotional Intelligence (EI) is a powerful tool for 21st Century HR professionals. At its core, EI is not about feelings -- it is a paradigm through which people view and react to the business world around them. Hear Susan Schwartz with River Birch Group introduce the core elements of the EQ-I 2.0 Emotional Intelligence model and demonstrates how HR professionals can transform hard to measure skills sets people hone to become expert in the areas of talent acquisition, recruitment, and retention into tangible professional development plans.
1. Describe Emotional Intelligence 2.0 model and how it can be used to build successful HR working teams.
2. Discuss how Emotional Intelligence can be leveraged to build HR leadership skills such as talent management and retention.
3. Explain how Emotional Intelligence strategies can be adapted to address the varying needs of HR and other organizational team members.
PDC: 1 hour
Susan Schwartz uses Emotional Intelligence tools to help people who are expert in their field hone people-focused skills such as, business development, diverse team-building, and matrix-team management.
In addition to her many years of experience working with global teams, she holds an M.S. in Organization Development and Knowledge Management.
Recently, she published Creating a Greater Whole: A Project Manager‘s Guide to Becoming a Leader, which unlocks the not-so-secret secrets of how aspiring managers can become strong leaders. Its practical “outcome-tested” strategies and thought-provoking questions offer organizations and individuals a tool to craft a customized framework to help groups create something larger than themselves.