July 29 - Webcast: How To Lead A Diversity, Equity, Inclusion + Belonging Change Initiative

Noon-1:00 p.m. PT

Register now to attend live or on-demand!


Industrial Organizational Psychologists use psychological principles and research tactics to solve workplace and business problems, and improve workers' experiences. I/O psychologists study the working styles of managers and employees, observe and analyze workplace productivity, acclimate themselves with the company environment in question, and collaborate with management teams to devise new company policies, organize training sessions, and come up with a long-term business plan.

In this webcast, you will learn how an I/O psychologist is helping a San Francisco government agency with a diversity, equity, inclusion, and belonging culture change initiative. The process in creating a three-year culture change plan. The important role of leadership especially executive leadership in insuring success and moving the work forward. The many ways that the organization commits to employee buy-in in order to decrease obstacles in the implementation of the change. Lastly, the importance of using data to help plan, strategize, and provide feedback during the three-year culture change.


  1. Learn the responsibilities and role of an I/O consultant or psychologist involved in an organization wide Diversity, Equity, Inclusion, and Belonging culture change.
  2. Review the best practices, and deal with obstacles, for any culture change within an organization.
  3. Learn how the organization developed a strategy for culture change and implementation plan that is written to change every aspect of the organization.
  4. Learn about the importance of disaggregating data to insure equitable outcomes.

PDC: 1 

-Login Information: The login URL is located on the PDF of your email confirmation receipt.
-Closed Captioning: 
If you require closed captioning, please first register for the event and notify gina.ayllon@shrm.org and anne.gamino@shrm.org at least three business days in advance.
-Registering More Than One Attendee: 
Each attendee must login their own individual customer account, whether member or non-member, to register. 


Felix Caraballo, PhD., Senior Human Resources Analyst at the Human Services Agency for the City and County of San Francisco

Dr. Felix Caraballo has over 10 years-experience working as an organizational consultant, executive coach, and a human resource professional in healthcare, education, nonprofit and legal organizations. He specializes in leadership development, performance management, organizational development, diversity in organizations, and statistical research.


Felix is fascinated by human behavior and the belief that one person can spark organizational change. He believes that he has the ability to help each member of an organization reach their full potential. His goal is to help transform organizational culture by aligning leadership with the needs of all employees in order to create a high performing organization.


Felix completed his PhD in Organizational Psychology at California School of Professional Psychology in San Francisco where his research focused on organizational cultural differences of China and the United States using the Denison Organizational Culture Model. Felix is a Senior Human Resources Analyst at the Human Services Agency for the City and County of San Francisco.

Thank you to the California Psychological Association for sponsoring this webcast.

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Anne Gamino